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Support #2658

closed

Widget gallery on your website has not worked for the last 3-4 days

Added by Anonymous about 10 years ago. Updated about 10 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Target version:
Start date:
02/12/2014
Due date:
% Done:

0%

Estimated time:
Actions #1

Updated by Koen Deforche about 10 years ago

Hey,

What problems do you see and with what browser?

Regards,

Koen

Actions #2

Updated by Alex Rodriguez about 10 years ago

Hello,

I am using Chrome - it was just not working - 404 Not Found I believe, but it is working now.

Thanks,

Alex-

Actions #3

Updated by Alex Rodriguez about 10 years ago

Hello,

I just tried it again, it comes up, but when I click on anything it does not do anything.

Alex-

Actions #4

Updated by Koen Deforche about 10 years ago

  • Status changed from New to Feedback
  • Assignee set to Koen Deforche
  • Target version set to 3.3.2

Hey,

We've been deploying the latest git version on our live website, to pin-point any issues we see before we do a first pre-release.

The wthttpd front-end got a lot of updates and so we suspect there's still a problem there, although we can't reproduce it easily. Do you get this problem consistently? If so, I would like to add some debug info so that hopefully I can figure the problem through the log files.

Regards,

koen

Actions #5

Updated by Alex Rodriguez about 10 years ago

Hello Koen,

Yes, it is consistent, every time I open the Widget Gallery, when I click on any item it just does not respond.

I am on USA/EST time, let me know if you want me to to do anything at a specific time.

Alex-

Actions #6

Updated by Koen Deforche about 10 years ago

Hey,

I'v added some diagnostics. We noticed a few 'bad requests' which seem to be related; so it would be great if you could retry to see if that sheds some light into this mystery.

What browser version are you using on what platform?

Regards,

koen

Actions #7

Updated by Koen Deforche about 10 years ago

Hey,

I think we've just found the issue, caused by a header value length test that was erroneous. Can you confirm that the issue is solved for you now?

Regards,

koen

Actions #8

Updated by Alex Rodriguez about 10 years ago

Hello Koen,

Yes, it seems to be working now, thank you!

Alex-

Actions #9

Updated by Koen Deforche about 10 years ago

  • Status changed from Feedback to Closed
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