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Issue Tracker Guidelines » History » Revision 2

Revision 1 (I. Lazaridis, 03/25/2014 01:26 PM) → Revision 2/13 (I. Lazaridis, 03/25/2014 01:31 PM)

h1. Issue Tracker Guidelines 


 h2. Scope 

 The main scope of the Issue Tracker is to assist wt developers in their daily work, and to provide the users of wt the means for precise feedback on wt. 


 h2. Developers 

 * Do not reject issues immediately, except you are 100% sure. It can make the project look rude and more.  
 ** See e.g. #2857, the developer should have asked additionally for the reasons, instead of "rejecting" immediately. 
 * Do not leave old issues (e.g. older than a year) unprocessed. 

 h2. Users 

 * You file new Issues with the "New issue":/projects/wt/issues/new entry in the main menu here: /projects/wt/issues/new 
 * Create an account, thus you have the benefit of having a list of your issues. 
 * Express yourself clearly and give context and version information  
 * If your issue was closed or rejected, do not file a new one 
 ** You can still comment on a closed/rejected issue. 
 ** You can open a topic on the forum and discuss the issue with other users. 
 * File one Issue for each Bug/Feature/Request you have (do not combine them) 
 ** Example: #2856 
 * If you are not sure, open a topic on the forum and discuss your issue.